Terms and conditions of services

• Reservations can be made through our site www.transfersonly.net - Email address res@transfersonly.net or you can call our number 00302109226604. We cover transfer services all over the world in major cities with all vehicle types. Transferonly.net offers an extensive array of vehicles which can accommodate from a single passenger to very large groups. You can reserve a Standard Taxi, 8 - passenger Mini Van, 14-passenger van, Stretch Limos or up to 52-passenger coaches. Upon booking you will be asked to provide the passenger(s) name, a contact number, pick up address, destination, and how many passengers. Also, any special travel needs, such as baby seats, pets, wheel chair accessible vehicle, etc. You always get a copy of your order and a confirmation number when you provide us with your e-mail address. You can modify the orders right from the e-mail or from the web site. Cancellations made within 48 hours of the collection time will be subject to the minimum charge. There is no charge for cancellations made outside of this time except for the mini vans and coaches which require 72 hours notice.

• Rates are subject to alteration without prior notification. All account holders will be notified one month prior to any price increases. If it is necessary for our chauffeurs to have overnight accommodation this will be charged at 100,00 Euro within the E.U excluding VAT at the current rate.

• Pick ups. We will wait for a reasonable time upon your flight arrival or ship arrival (aprox 45 minutes).We check online the arrival time with your airline, or ferry/cruise ship and change your order to reflect the new arrival time. If it takes you longer to retrieve your luggage, or if you come out later than the allotted free wait, you will be charged for waiting time.(10,00 euro p/h). Our Company accepts no responsibility for delays howsoever caused. Upon arrival look for a driver holding a sign under Transfersonly.net^TM logo and your name as well Upon departure we will pick up you from your Hotel's lobby or other specified place 2 hours prior departure (domestic flights) and 3 hours (international flights). In case there is a change in your schedule please contact immediately the emergency phone numbers.

• Credit Card information. We accept all major Credit Cards for payments (Amex, Visa, MasterCard, Diners). We do not accept cheques or cash payment. In case you will need a receipt please let us know, and we will be more than happy to help you. Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte. Our server and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details. The credit card company is obliged to pay the remainder. Your credit card details will be kept at Transfersonly.net^TM until your arrival or departure date at your destination. After this date, the details will be destroyed. You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at customerservice@transfersonly.net. Please state 'request personal data' in the subject line of your email. If your personal data is incorrect, we will change it upon your request. You can also ask Transfersonly.net^TM to remove your personal data from its database by sending us an email to the same email address.

• Costs and Payments. All quoted fares include tolls, and taxes. You will not be asked in anyway to pay any additional fee during your trip. In case you will be asked to, please contact us immediately. Tipping varies among cultures and by service industry. Though by definition a tip is never legally required, and its amount is at the discretion of the person being served, in some circumstances failing to give an adequate tip when one is expected may be considered very miserly, a violation of etiquette, or unethical. In some other cultures or situations, giving a tip is not expected and offering one would be considered condescending or demeaning. So we leave it up to you to decide !

• Vehicles. All vehicles have A/C, are non smoking, fully licensed and driven by professional drivers. We are using a huge variety of models that can cater all your needs. These vehicles can be used also for sightseeing tours as well if you wish to. All vehicles are Non Smoking and smoking is prohibited for the driver and the passengers. All baggage must fit in the trunk, or you should order a larger vehicle, such as a mini van or a full size van. If you want to keep baggage in the vehicle after the chauffeur is to drop you off, you will be charged the hourly rate applicable for that vehicle, because we won't be able to assign this vehicle to any other client, as long as your belongings remain there. In the event where a passenger has an excess of baggage, the Company reserve the right to refuse any luggage or property in the car which in our opinion would result in the vehicle being damaged or unsafe to drive on the road. Our Company accepts no responsibility for any loss or damage to any luggage or property carried within or on our vehicles howsoever such loss or damage may be caused. We are not responsible for items left in the vehicle. Please be sure to inspect your belongings, the back of the vehicle and the trunk, before dismissing your chauffeur. As a courtesy to our clients, we will make any effort to locate your "lost" items. We will send them to you at you own expense, or your are welcome to have it picked up from our offices. In case a baby seat is need please let us know so we can provide that as well. Small Pets are allowed to be carried in their own cages and on your own responsibility. Remember - safety comes first - so please remember to wear your seatbelt !

• Privacy Policy. At Transfersonly.net^TM we take our responsibility regarding your privacy very seriously. The information we request when making your reservation is required in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties, including members of our own group, trusted partners, some of whom are located outside the European Economic Area, and our own professional advisers. We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at Transfersonly.net^TM to prevent personal data misuse and unauthorised access.

• When does Transfersonly.net^TM send you emails?. After you have made a booking, you will receive a confirmation message with all the information about your booking. Sometimes Transfersonly.net^TM may send feedback emails after services have been provided to you or your clients. If you do not wish to give us your opinion, you can let us know and we will not request any further feedback. In the reservation process you can request our newsletter, which contains special offers and more information about Transfersonly.net. You can also choose to stop receiving the newsletter at any time. If you have any suggestions or remarks about this privacy statement, please send an email to customer.service@transfersonly.net.

• Credit card charge. The credit card that you have provided will be charged by the time of the booking by Transfersonly.net^TM part of Mediterranean Traditional Mansions Ltd with partner offices all over the world. Company's Headquarters are located in Athens - T.Negri 16 & Kalliroes Ave Tel 00302109226604 (12 lines) Fax 00302109239604 and operate under VAT number EL999986346 M.T.M Ltd and G.N.T.O licence fully protected number 0206E61000217400MHTE.